Customer Support

Great customer service starts with trusting your service provider.

We want to make sure your experience with CaseBioScience® is a positive one.

CaseBioscience® is an ISO 13485:2016 Certified Manufacturer of Sterile BioSolutions used for cell biopreservation or in-vitro culture where Good Manufacturing Practices (GMP), quality, traceability, documentation, and compliance are important for any preclinical research or medical applications.

We are your trusted manufacturing partner of high-quality sterile media products, offering a range of options from standard or modified classic formulations to any specialized or custom formulations.

This is our commitment to every customer:

• We will simplify your experience. We are always there for you, if you have questions about our products and services we are happy to help. Please reach out to us and we will get back to you as quickly as possible.
• We also promise to make things right if we fall short.